Main Features:
Support Tuya APP wireless connection, mobile phone remote control
Control Box Function:
Specifications:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very well packed material and beautiful workmanship. I will give a further notice when I have it cable.
seller very helpful
Installation made remains the commissioning to be done once my car is delivered. Equipment to install at the top. Pay attention to the power cable a little short.
Arrived on Tuesday, but I had to go to collect it in the DHL Courier's deposit that does not seem right however I tried with the installation the product at the moment is perfect I have already recharged my car is very simple in using you can Adjust the charge very useful, it has three RFID cards and with the app you can make the various adjustments and start the time you want and make it stop at the hour you want very useful product well done price great shipping ultra fast
Goods arrived well, unfortunately I ordered wrong, instead of 3 phase, I ordered 1 phase. So tested is not. Now I have ordered 3 phase.
I ordered the 11kw 3-Phase 16A Charging statement and was worried when the tick on the outside of the box seemed to suggest that they had sent me the 7.6Kw version, by mistake. Luckily though, the label on the side of the box seemed to suggest that it was the 11Kw version and the contents of the box confirmed this. I have not installed it yet, but it is complete, well packaged and looks good.
Excellent, I bought the third charge from the seller, very satisfied. Recommend!
Having charged the station for e-Golf 19 p, everything is wrong!)
Top for your penny. Kastapam. Golf to charge 7.2 KVT with gag in 2 phases (for me and 7.2 KVT in one country I will give a lot in the wrong way, having bought 22 KVT in the Maybutn) in the country I will go for free
The charge came from the time and more than the planned hour. With the test pidkluchenni, the won did not start, just a blue screen with the logo and a wonderful guide, when the reset button was onslaught, it turned on, and with the vidpuskanni showed a pardon-a PUBG. I said to the seller, having thrown off a photo and video, in order to turn off, let the news on the nose buv Novy Rik, agreed. So my sikavisty did not give peace, the virtuous rosibrati charged and look there in the middle. And viyavv scho buv not fisked the train of the yak of the power for the price of the manager. Missing and everything started. I will do good, charge shvidko. 1 F for 7 square meters. I recommend it.
Initial impressions are great! It is well built. I like the color because it matches my EV. It can reach up to 32A. Initially, I had problems connecting it to the Tuya app. The delivery is fast! It took a week to be delivered here in the Philippines. The customer service is great, and they promised me a one-year warranty.
For the moment, the whole thing is working properly
Nice small battery Ev charger now works perfectly, easy to assemble. Nice display and you can set everything on the display and also with the app your phone can set everything. Only works if you have a charging card In the display there are 3 of them.
Perfect thanks
Very satisfied. Good material, good finish, good product overall. Two charges, the power cable too short, 1m more on the power supply would be good, even if it meant shorten the cable on the car side and manual in English by one meter. 3 badges ok, wifi connection and adjustment via the short nickel application very satisfied! VERRY GOOD PRODUCT, Only input cable to short. 2 meters will be beter.
Delivered in only 2 days, looks amazing. I orderbedrag the 11kW, 3 Phase but will install it first on 1 Phase. Prepared for the future with this charge station.
charger arrived very quickly,3 days to the UK,the price was around a third of UK price (eBay),simple to install and use,connected straight away to the Tuya app,you can charge from 1 to 32 amps through the app,or use the front buttons and display
Fast shipping and receipt (2 days!!) Fully configurable, even the current can be adjusted closely which is very convenient to adjust it as close as possible to your subscription with a 6kVA... Good quality and strong product, Good seller‼️ A big thank you!✔️✔️✔️
Very fast delivery, all good)
11kW ordered and delivered well and immensely fast. During shipment all preparations done for electrics. After receiving today directly connected and tested! Works excellently. So very satisfied with the purchase. Charger bought for the future to load on 3 phases. For now with PHEV on 1 phase, that works fine too.